On Bookshops

24/11/09

Hindenburg_burningYes, that’s the Hindenburg, and no, I do not believe it’s all over for bookshops.

It does appear, however, that Borders has crashed again, only a few months after being rescued, and the flesh-and-blood booktrade is apparently losing money hand over fist to the online shops.

On the upside, the IndieBound initiative is coming to the UK. Indiebound is a network, a cultural talking shop, a pro-local, wired revolution centred on independent booksellers. After all, as they’re keen to remind us, if you buy from an indie bookseller, you’re putting money into your local economy, supporting charities, reducing your carbon footprint, and reinforcing your community in the face of the atomising effect of globalisation. So it’s kind of a no-brainer. It may be in the medium to long term that the creative businesses have to change, but let’s not let the Idiot Hand of the market tear down communities and put up cardboard replicas. Let’s make the shift a benevolent one. Buying is voting, so let’s vote for something worth having.[1,2,3,4]

In the spirit of which, here’s a couple of things I would like from my local bookshop…

Diversity and insanity

I can get the latest Dan Brown at the train station bookshop. It will inevitably be ludicrously discounted. (Hm. And there’s a thing. Waterstone’s is in a price war with Amazon. Waterstone’s and other real world shops and the online sellers are jointly squeezing publishers for greater discounts. Here’s a notion: if publishers take a stand on discounting and Waterstone’s and friends go along with it, Amazon &co. can be pushed away from crazy reductions and the booktrade can breathe for a few months. Aaaaaaanyway.) These days I’ll probably buy it on iPhone, anyway. I don’t need a paper copy of The Lost Symbol.

I don’t mean that a small bookshop shouldn’t sell bestsellers. I mean that what’s great about them is that you can trip over My Cousin, My Gastroenterologist or Night of the Avenging Blowfish, or a forgotten gem like Fawn Brodie’s staggering The Devil Drives. You can get these books on the internet – but you won’t hear about them unless someone tells you they’re there.

Which brings up…

Curatorship

Yes. The bookseller is the sommelier of the written word. “With your new sofa and a glass of Talisker, Frabjous & Lobe’s Books Of Quality is pleased to recommend Don’t Point That Thing At Me, sir. The verbiage is fruity, the plot pithy, and the characters possess verve, sir. And to follow, we recommend a crackling log fire and David Grossman’s most excellent Writing In The Dark. It broadens the mind, sir.”

Dexterity

One of the bizarre experiences of buying a book from big chains is ordering. I’m staggered when I have this dialogue:

“I’d like a copy of Sharp Teeth, please.”

“Oh, yes. Great book. Uh, we’ve sold out. Would you like to order it?”

“Yes, that would be great.”

“Okay, it’ll be here in a week.”

“Wait, we’re what now?”

Disadvantages of scale? Problems with parking? I have no idea. But Primrose Hill Books, my old local shop, could get most titles in 24 hours – making them at least as fast as Amazon.

Print On Demand?

This requires a bit of shift, but I really think it’s interesting. I love the idea of being able to go into a bookshop and have them print a properly formatted book for me, in one of a variety of sizes (“pocket or portfolio, sir?”) and put on, perhaps, one of a number of independently-produced jacket designs of my choosing. A local artist’s work, perhaps. Or, of course, a lightweight temporary version at lower cost, which I can write in and drop in the bath. And what if they could do that with my eBook? What if I could buy the eBook and then decide I wanted a paper version after all?

Yes, all right, this is bookscience fiction. But it needn’t be for long.

Stopping there for the moment, because I have work to do. What do you think about all this?

14 Comments to “On Bookshops”

  • Marie said on November 24th, 2009:

    I don’t have a local independent bookshop. Now what?

  • ppmw said on November 24th, 2009:

    Some good ideas here. I have often gone into a book shop specifically for one title….seen lots of others I am interested in …and bought 2/3 books – but not the one I originally wanted.
    I would add to your print on demand – how about a card (like starbucks card) charged up with some money and used to print single chapters of say 4 books at £1 a time (total outlay £4)as a bound “sampler” – I can then return to buy the complete book – it should work, it does for iTunes on music – I often buy single tracks and return for whole albums.

  • Nick Harkaway said on November 24th, 2009:

    I think many indies now have their own websites – but that’s something I hope IndieBound UK will help with…

    Another way to go would be to sign up with Goldsboro Books or someone like them…

  • ppmw said on November 24th, 2009:

    P.S. my local (and totally independent) bookshop closed down two years ago. Even the nearest Borders closed its doors a few months ago.

  • uberVU - social comments said on November 24th, 2009:

    Social comments and analytics for this post…

    This post was mentioned on Twitter by Harkaway: Thoughts on Bookshops (in the aftermath of the Borders thing) http://bit.ly/77UGsP #booktrade #innovation #indieboundUK #bookshops…

  • Natty said on November 24th, 2009:

    While I agree with the sentiment, I’m hard put to even recall a good independent bookshop in my area. Well, there is Housemans on Caledonian Road, but they’re mainly about political texts. The bookshop on Lower Marsh closed down recently leaving only the secondhand bookshop and the “Book Warehouse”.

    Also, if it hadn’t been for Borders, I might not have got TGAW – having seen the adverts for it on the underground (which is usually not a seller for me, but they were clever) I made a note of it, but life got in the way and I forgot about it. I was in my local Borders some time later and it was on one of their displays. This is the problem we live with right now. Everything is geared towards ‘bringing down prices!’ and ‘driving up profit margins’ and competition, but it is at the cost of true choice. But because people want a bargain, we let it happen.

  • Nick Harkaway said on November 25th, 2009:

    This is my whole ‘buying is voting’ thing. We have to get our heads around the fact that our present socioeconomic system is predicated on the idea that people will act in their own long-term interest when they shop. Unless we want to inhabit a tarmac world of Accessorise and GAP and Tesco, we have to learn to cost bargains properly: less expensive goods vs harm to stuff we want in the social environment etc.

    But I’m not knocking Borders or Waterstone’s – I’m fond of them, and they’re healthy for the industry in some ways. The problem they have is the same one we have, actually: they need to get their heads around the fact that what they do is not value neutral. If Waterstone’s wants to compete with Amazon, for example, they have to stop doing the things which strengthen Amazon’s grip on the publishing industry.

    And don’t get me wrong: I love the Amazon experience. I love being able to go through that huge list and buy stuff. What makes me unhappy is the discounting thing and their current approach to eBook rights and pricing, which seems to me to be a destructive one with no positive endgame. Perhaps they see it differently, but if so, they’re not sharing their vision of the future.

  • Colin said on November 25th, 2009:

    “These days I’ll probably buy it on iPhone, anyway. I don’t need a paper copy of The Lost Symbol.”

    Nick, please tell me you were using The Lost Symbol simply as an example of a bestseller, and that you don’t actually intend to buy it, in any format?

    (I can see an argument for a digital copy – you can delete it without reading it, simply for the pleasure of it.)

  • Nick Harkaway said on November 25th, 2009:

    Colin –

    Heh. Actually, I bought the iPhone version quite early on, for a couple of reasons. In the first place, I wanted to know what the Random House platform for iPhone was like, because obviously they’re my publisher, too. But yes, I also wanted to know what the master of conspiracy fiction had produced this time around, and I read it in short order as I did with his other books. To be honest, I rather enjoyed Da Vinci Code, for all its flaws, but I couldn’t get along with Lost Symbol at all; it’s very US-specific – even Washington-specific – and the Masonic imagery doesn’t have anything like the same pulling power for me as Leonardo…

  • Karlos said on December 4th, 2009:

    I’d love to have a Print on Demand Machine at the Library, buy one get one (donated to the Library) free! However I get all twitchy when I see the sharing of books monetised.

    Plus since ebooks are a new format there’s all sorts of DRM issues that have transferred over from the music MP3 copying kerfuffle and then through downloadable audiobooks. Let’s not forget that other media is moving away from physical “stuff”. DVDs and CDs on a library shelf may go the way of the video tape(which I just put the last of in the book sale) when ubiquitous broadband allows quick copying to a device.

    But that’s the problem for libraries, it’s a digital reproducible copy… that we’re giving away… free… to anyone… gee that makes the publishers get all jumpy and slap extra charges and painful DRM on digital product for sale to libraries.

    Sure we can just have people buy stuff to keep but what about those who can’t afford it (ouch! instant digital underclass)? Also the stuff ain’t “free” in a library, they’ve all been bought through your taxes, you own all of it in common. It’s yours and your neighbour’s, like sure you can borrow his lawnmower, but if he’s always using it when you want it you’ll buy your own, but what if you could use a fully functional instant copy of it at the same time? Out of business lawnmower makers anyone? Or new business model?

    Just like road maintenance is a public good leading to safer reliable travel with all of its resulting advantageous economic and societal multipliers, providing shared access to the records of the common cultural heritage that we ourselves helped create produces immeasurable benefits. And that’s another problem… they’re hard to measure; “Wot!? story-books help society? – gowan then prove it!”.

    And don’t even get me staaaaarted on copyright… :)

    Apologies for the unfocussed rant.

  • Nick Harkaway said on December 4th, 2009:

    No apologies necessary for the rant, but it’s probably true that it’s important to focus. As you point out, libraries aren’t free, you just don’t pay at the desk. And while there’s every difference in the world between copying a digital file and theft – an equivalence the RIAA & co. are always keen to make – there’s also a difference between lending out a book or copying a few pages from it and distributing a digital file which is freely re-copyable. Calling it ‘booksharing’ doesn’t make it the same as what people do with physical objects like lawnmowers.

    Just as traditional publishing needs to get over itself in regard to new revenue streams and new ways of making content pay, so it’s no good getting queasy about the intrusion of micropayments and suchlike into mass replication for sharing. You’re absolutely right that there are hard-to-measure benefits to creating mass access to culture – but there are also concealed and not-so-concealed disbenefits to shattering the current business model.

    You only have to look at the mixed feelings on the Google Book Settlement (in the context of libraries and elsewhere) to see where there are possible problems. And the publishing industry isn’t just a business; it’s also a part of our culture in and of itself, and letting it hollow itself out and collapse doesn’t necessarily serve. I’ve seen a great deal of stuff about how the internet will lead to a massive democratisation of the public sphere and a great surge of grassroots literature and so on, but at the moment what I mostly see is models emerging which favour powerful corporate interests over individuals – and that’s not something which will be solved by abandoning copyright, either. Big companies will find ways to throw legal obstacles at individuals, but will be able to grab properties for themselves…

    I’d love to hear your thoughts on copyright; I’m in favour of moderate reform – the length of copyright is insane, for example – but it sounds as if you’re looking for more than that…?

  • Karlos said on December 16th, 2009:

    Too true “Life + 70 Years” is a sentence not a copyright period!

    Speaking about copyright here’s two ways of looking at a recent development in New Zealand…

    http://creativefreedom.org.nz/story.html?id=454

    http://www.boingboing.net/2009/12/16/three-strikes-law-re.html

  • Sal said on January 8th, 2010:

    The reason smaller bookshops can get books to you quicker isn’t a question of ability. It is a question of willingness. Smaller shops are more willing to reduce their margin and order the book (if it is available) from a wholesaler like Gardners who deliver next day, but offer smaller margins and charge postage. Larger bookshops often want to keep their margin and so order from the publisher who give their regular margin with free delivery to the shop. Many of the staff on the ground in these larger bookshops would like to order from Gardners and tell you that you can have it next day (because they really do care), but they are straight-jacketed by management who only care about money.

  • monday said on January 25th, 2010:

    not that this has anything remotely to do with any of the important things you honored folk are discussing, but Sharp Teeth IS indeed a great book.

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